We take on the billing, posting, and coordination work that keeps staff behind screens, for surgery centers, specialty groups, and rural practices. Clinicians make every clinical decision.
Insurance posting, start to finish · Precise Mark Surgery is fictional · every number is invented
The daily insurance posting routine reads the EOBs and bank files, matches every deposit to the cent, and prepares the batch before your team arrives. It runs the tested, approved version every time.
When the EMR signs an agent out at one location, NextOS signs it back in, authenticator code included, and records every step. Your staff never share a password with an agent.
See the agent's screen as it looks up a patient's coverage. Take control to fix a detail yourself, and the agent pauses. Hand it back and it finishes the job.
Payments without a matching deposit, recoupments, sign-ins that need a person, referral packets missing a record. Each item opens exactly where it's fixed.
Every lookup, download, and sign-in is recorded with who started it. Actions outside policy are refused, with the rule that refused them.
Give each agent its own login to the EMR, bank portals, and payer sites. Authenticator and emailed codes are handled. When a portal texts a code to a phone, NextOS stops and asks.
Read EOBs and remittances, match them to bank deposits to the cent, look up each patient in the EMR, and prepare entries for review.
Check insurance and account details across locations, without staff toggling between systems.
Capture referrals from fax, email, and phone, gather records against your checklist, and chase what's missing.
Draft answers to routine physician and staff questions for review each morning.
Independent sample checks of completed work, with evidence ready for your auditors.
Before: referrals arrived by fax and phone, records were chased by hand, and patients waited weeks or drove hours for a visit that often didn't need surgery.
Measured by hours from referral to complete file, and days from referral to visit. NextOS drafts and organizes; it never makes a clinical decision.
One operating area, with the people who run it. We find the work AI should take over first.
One layer of real work runs inside an approved boundary. Read-only first, measured, and logged.
We run what's proven, and add the next layer only when the results earn it.
Read-only firstInside your boundaryA decision at every step
No. NextOS reads, matches, gathers, and drafts. Clinicians make every clinical decision, and your staff own payer and account judgment.
Yes. We sign business associate agreements with healthcare customers and provide BAA documentation and contracts on request. Patient data can run in its own dedicated AWS account.
No platform is. Compliance depends on your deployment, agreements, controls, and practices. We design access around minimum necessary and record every action to support your program.
No. We work inside your current EMR, payer portals, and books, through a browser where there's no API.
A free 60-minute scan of one area, then a 30-day proof on one workflow before anything goes to production.